Privacy Policy
The short version: the form asks for a few things about you and the roof, no solar contractor is attached to this site yet, and none of it is sold, rented or added to a mailing list.
Last updated
Who this is
This site is run by Nashville Apex Solar, which is a lead matching service rather than a solar company. The arrangement it is built for is that an estimate request reaches one solar contractor who quotes and carries out the job, and that they pay us rather than you. That is the reason your details would leave this site at all, which makes it the right place to start a privacy policy. No contractor is attached yet, so nothing sent here has been passed to one. The longer version is on the about page.
What the form collects
This is the whole list. There is one estimate form on this site, it asks for exactly these and nothing else, and it asks for the same things wherever it appears.
- Your name, so whoever calls back knows who they are asking for.
- A phone number, the only way anyone has of getting an answer back to you.
- The address of the property, because the power company, the permit office and the setbacks that apply are all decided by it, and none of them can be worked out without it.
- Whether you are thinking of cash, a loan or a lease, because it changes which of them the arithmetic works out for, and "not sure yet" is an answer the form accepts.
- What you are hoping the system will do, optional, and the most useful box on the form.
- Photographs of the roof, if you attach any, optional, and there is more about where those are kept further down this page.
- The page you were reading, filled in for you, so we can tell which page produced the request.
There is no email box, so an email address never reaches us unless you type one into the message yourself. Everything comes back to you by phone.
Photographs are optional and nothing on the form requires one. Anything you do attach is stored privately, which means it has no public web address and cannot be found by guessing a URL or by a search engine. Bear in mind that a photograph carries whatever happened to be in the frame, so a glance at the picture before you send it is worth the second it takes.
The form also carries one hidden box that a person never sees and never fills in. Automated submissions tend to fill it, which is how they get told apart from real ones. Nothing about you is recorded in it.
The form additionally runs Cloudflare Turnstile, which checks that a submission came from a browser rather than from a script. It reads signals from your browser for that check and does not identify you.
Where it goes
Nowhere, at the moment. No solar contractor is attached to this site, so a request sent today is held by us and passed to nobody. The rest of this section describes what happens when one is, and it is written in advance rather than after the fact so that you can read it before you decide to send anything.
Then: your request goes to one solar contractor working in Middle Tennessee so they can price the job, and a copy stays with us so we can tell whether it arrived and chase it if it did not. They would hold a copy too, and what they do with it falls under their own practices rather than this page. They are a separate business. If that matters to you, ask them directly before you give them anything further.
Between here and there it is held on our behalf by the companies that run this site's hosting and its database. They store it so that we can, and they do not use it for anything of their own.
What does not happen to it:
- It is not sold, rented or traded.
- It is not added to a marketing list, and there is no newsletter here to add it to.
- It is not sent to a second contractor, an aggregator or a lead exchange.
- It is not used to advertise to you somewhere else.
That third one is worth saying plainly, because it is the usual business model for a site shaped like this one. Selling one request to four companies is what produces the afternoon of phone calls people describe after asking for a solar quote online, and it is not what happens here.
Cookies, and what this site measures
There is no analytics tag and no advertising pixel here, and the fonts are served from this domain rather than from a font network. The one thing loaded from somewhere else is the Cloudflare spam check described above, which runs on the pages carrying the form. It may set a cookie of its own to remember that the check has already passed. It does not identify you and it is not joined up with anything you send us.
The site is hosted on Cloudflare, which keeps the ordinary request logs any web host keeps: the page asked for, the time, a rough location and the browser it came from. Those are theirs, they are kept briefly, and we do nothing with them beyond seeing whether the site is up.
How long it is kept, and how to get rid of it
A request is kept while it is being dealt with and for a while after, so that one nobody followed up on can be found again. It is not kept indefinitely for its own sake.
There is no automatic deletion date today, and saying otherwise would be easier than it would be true. What there is instead: ask, and it goes.
You can ask what is held about you and you can ask for it to be deleted, photographs included. Send it through the contact page and say so in the message, and it reaches the same place your request did.
There is no contractor copy to chase today, because nothing has been passed to one. Once that changes, asking us to delete something will not reach their copy of it, and that one you would have to ask them about yourself.
Changes to this page
If the form starts asking for something else, this page changes on the same day. That is not a promise about diligence: the build compares the list above against the real form every time the site is rebuilt, and the two have to agree before anything can publish.
The date at the top is when this was last edited. The terms of use cover what this site is responsible for and what it is not.