Contact us
There is no office to walk into and no showroom, so this page is the whole of how to reach us: what to send, where it goes, and what happens once it gets there.
That request did not go through.
Nothing was saved and nothing was sent, so it is worth filling the form in again. If it fails a second time the fault is at our end rather than yours.
What to send
Three things answer most of what anyone needs before they can put a number on a system, and all three are on your phone already.
- The address. It decides which power company you interconnect with, which permit office the job goes through, and which set of rules the array is laid out against. Those differ across this metro and they are not interchangeable.
- A photograph of the roof from the yard. Planes, pitch, the direction they face and whatever is shading them are all visible in one picture and all missing from an address on its own.
- A recent power bill. It shows what the house uses rather than what a calculator assumes from its square footage, which is the difference between a system sized for you and one sized for a spreadsheet.
What you do not need: a decision, a budget, or a survey done first. If the honest answer is that the roof is too close to needing replacement, or that the shading makes the arithmetic not work, you get told that.
What happens after you send it
No solar contractor is attached to this site yet, so nothing is being handed to one today. When that changes, a request goes to a single contractor who works this metro and they price the job and come back to you directly, with nothing booked by sending it and nothing owed. What gets quoted and when the work can happen would be theirs to set, which the terms of use put in writing.
What holds either way is the short list. Your details reach one contractor and nowhere else, and they are never sold, never added to a mailing list, and never passed to a second company so that four people ring you in an afternoon. The privacy policy is the full version of that, field by field.
How quickly you hear back
There is no reply time on this page, and that is deliberate twice over. With no contractor attached there is nobody whose callback window we could publish, and once one is attached the window is still theirs to promise rather than ours. This site exists to be checkable, and the first place that would fall over is a number invented to sound reassuring.
What we can say is what happens at this end. Nothing gets held back and nothing gets shopped around, and there is no second buyer for a request sent here, today or once somebody is taking them.
Sending it
The form below is the same one every estimate button on this site opens, including the one at the top of this page, and all of them reach the same place. It needs a name, a number and the address; the two optional boxes are what turn a call back into an answer.
If you would rather talk
The number on this site is a tracked line for solar enquiries in Middle Tennessee. If nobody picks it up, it takes a message with a greeting that says whose line it is, and the callback comes from the same number, so it is worth saving.
Send the three things and get a real number
Not sure which job it is? Describe what the roof or the system is doing and we will work out which one you need, including when the answer is that it is none of them.